Privacy policy

Information we collect

We may collect information you provide directly, including your name, email address, phone number, current address, household details, preferred home and move-in timing, and information included in tour requests, rental applications, maintenance requests, or other messages. Application information may include income, rental history, and documents needed to evaluate an application.

Our website may also use cookies and similar technologies to remember preferences, understand how visitors use the site, and measure traffic and site performance. These tools may collect device, browser, page-view, and general usage information.

How we use information

We use information to respond to inquiries, arrange tours, process and evaluate rental applications, communicate about homes and leasing, provide resident services, coordinate maintenance, operate and secure the website, improve our services, and meet legal obligations.

How we share information

We may share information with our property management and service providers who help operate the community or website, including rental screening providers, vendors supporting leasing and resident operations, and technology or analytics providers. We may also disclose information when required by law, to respond to lawful requests, or to protect the rights, safety, and security of residents, visitors, and our business.

We do not sell personal information.

Data retention

We retain personal information for as long as reasonably needed for the purposes described in this policy, including managing inquiries, leasing, resident services, legal compliance, recordkeeping, and dispute resolution. Retention periods depend on the type of information and applicable requirements.

Security

We use reasonable administrative, technical, and physical safeguards intended to protect information. No website, transmission, or storage method can be guaranteed to be completely secure.

Your choices and rights

You may ask us to access, correct, or delete personal information we hold about you, subject to applicable law and our need to retain certain records. To make a request, email hello@thewrenon9th.com. We may need to verify your identity before responding.

Texas residents

Texas residents may have privacy rights under applicable Texas law, including rights to request access to, correction of, or deletion of certain personal data, and to appeal certain decisions. Contact us using the details below to submit a request. We will respond as required by applicable law.

Children’s privacy

This website is intended for adults seeking housing and is not directed to children under 13. We do not knowingly collect personal information online from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page identifies when it was most recently revised. Changes apply when posted here.

Contact

Questions or privacy requests may be sent to: